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70-72 Broad Street,
Beds and Bedding
I ordered a sofa from these people in late February. The instantly took the funds from our account. When I inquired about a delivery date, they said they'd let me know, as they have to order it from their suppliers. I asked them why they had taken immediate payment, when they don't actually have my item in stock? They said because the sofa is delivered direct from their suppliers to me. When I inquired a week later for an update, they quoted a further 4 weeks. I said this was not good enough and I'd like a refund. They agreed to process the refund the next day. This did not happen, so this time my wife chased them. She was told the same thing, the refund will be processed tomorrow. This still did not happen. We tried to phone them, but their phone number appears to be unavailable. I've sent them two emails and still no reply ? Is this a reputable company or a " fly-by-night "internet company ? I have a horrible feeling about them, that they are very dodgy bunch. If you have had any experience with them positive or negative, please let me know.